From communicating with customers to inventory management, computers and technology have become a vital part of any type of business. Whether you’re a real estate office accessing the latest home listings online or a new retail small business counting on social media and email campaigns to bring in new leads, technology makes it possible.
So when a computer, network, or website goes down, your business is often at a standstill, costing you valuable time and money.
Our Support Team at Panic Button Tech is often called in emergency situations to help companies get an IT problem solved as fast as possible to get companies back up and running.
But what if that work-stopping IT issue could’ve been completely avoided in the first place?
That’s what Managed IT Services is all about. Keeping your business IT maintained and managed proactively, so you avoid unexpected downtime and expensive repairs.
First, we’ll take a look at what Managed IT Services are, then we’ll get into the seven ways they’ll help keep your business running smoothly.
What are Managed IT Services?
Managed IT Services describes a package of proactive IT maintenance, monitoring, and repair services that are outsourced to a Managed Service Provider (MSP).
Organizations pay a set monthly price for maintaining their technology, rather than just fixing things on demand when something goes wrong.
79% of small businesses use digital tools to communicate with customers and suppliers.
According to the U.S. Chamber of Commerce, small businesses heavily rely on digital tools and technology for daily communications with both customers and vendors. 84% of these companies use at least one digital platform to provide information to customers and 57% of them find it challenging to know which is the best platform to use.
In addition to providing expert IT services for all sized businesses, Panic Button Tech also helps companies choose the best technology for their needs, so they’re not spending money on software that isn’t a good fit. We also offer three different plans, so companies can choose the one that works best for their budget.
In a nutshell, here are some of the things included in our Managed Services Plans:
- Managed Anti-virus Monitoring & Updates
- Managed Software Updates
- Data Backups and Recovery
- Monitoring of Event Logs to Ward Off Data Breaches
- Discounted or Unlimited On-site & Remote Support (depending upon plan)
- Overall System Health Monitoring
- Technology Procurement Management
7 Ways Managed Services Keep Your Business & IT Running Smoothly
Why should you consider Managed IT Services for your business? It can power your business and accelerate your growth in a number of ways.
- Compliance and Reduced Risk
Data security regulations keep getting stronger each year. Companies that have a data breach or aren’t handling customer information, such as credit card details, accordingly can end up at risk of a data privacy violation.
MSPs monitor your system to keep it safe from data breaches and can also ensure that you’re in compliance with any data security regulations, reducing your risk of fines or damages from a data breach.
- Cost Savings
Businesses can save as much as 30% by having an outside company manage their technology rather than trying to do it themselves. Having to call someone at the last minute when an operating system update goes wrong or a server goes down costs more due to the immediate need than having a monthly service plan to proactively managed your tech.
- Expand Your Business Past Your Town
Companies are no longer tied to hiring employees or selling their goods and services in their own backyard. Technology has made it possible to have employees that telecommute and to meet virtually face to face with customers on the other side of the globe.
By having a Managed Services Plan, you can not only get advice on the best communication tools to use, but also the IT support you need to keep your business expanding and growing.
- Focus on Your Core Business
When part of your team is doubling as the in-house IT or your sales team has to figure out that new CRM app for themselves, it can slow you down and take focus away from your core business.
MSPs can free you up to pour more of your energy into dreaming up new innovations for your business, rather than being distracted by IT issues.
- Competitive Edge
The right technology can help you gain a competitive edge in your field and help you compete with larger companies. By working with an IT expert for Managed IT Services, you have access to their field of knowledge on the software and apps that will save you the most time and help you gain valuable business insights.
Technology helps create a level playing field, and an MSP can be the coach you need to guide you through to a win.
- Budget Friendly
If you have an unexpected IT issue that you didn’t see coming, it can completely crush that month’s profit and loss statement. Expenses that you can’t plan for, mean you never know where you’ll be financially from month to month.
With a Managed Services Plan you know exactly what you’ll be paying monthly for your IT needs and can plan and budget accordingly. No surprises!
- Proactive Support for Less Downtime
We brush our teeth daily as a proactive way to avoid costly dental bills in the future. Being proactive with your IT monitoring and maintenance can also help you avoid big issues in the future. The cost of data breaches or data loss puts many small companies out of business. Working with an MSP can significantly reduce downtime and risk of breaches.
Want to Learn More About Managed IT Services?
Want to know more about how your company can benefit from a Managed Services Plan? We have solutions that fit every size business, call or text us today at 951-501-8008 for a free consultation!