You are busy running your business, you don’t need to worry about things like printers breaking, computers not booting up, and dealing with customers complaining that the WiFi is down. We offer monthly support contracts customized for your business needs, let us worry about your technology.
Support Services Offered:
- Outsourced IT Department
- Dedicated Help Desk
- On Demand Pricing for Emergencies
- Help Desk Phone Number Monitored from 7am-10pm PST
- Email Based Help Desk Monitored 24/7
IT Support
Customers that are currently on a monthly service plan have support included or the rates below will be discounted depending on the type of Managed Service plan.
Remote Support
Priced at $35/hr
A technician will remote into your computer and assist you with your issue. Support is available by emailing support@panicbuttontech.com or calling 951-501-8008.
On-site Support
Priced at $120/hr
One of our local technicians will come to your business and troubleshoot the issue in person on site during normal business hours 7am - 7pm Monday - Friday.
Emergency After Hours
Depends on Issue
Have an emergency after hours and need immediate assistance, call us and leave a voicemail and we will get in touch with you to coordinate a technician to come to your business and resolve your issue.